Terms and conditions

Please read the terms and conditions of use carefully before using this website. Use of this website implies acceptance of the following terms and conditions. If for any reason you do not unconditionally accept the terms and conditions of use, please do not use this website. The website (hereinafter referred to as the 'website') is the property of the company with the name EYTHYMIOS KON/NOU TZANETATOS AND SIA OE and the distinctive title "Costas" located in Argostoli, 23 B Lithostrotos Street, 28100 (Tax Code 999413347, Tax Office of Argostoli). Costasstores.gr is the online store of the company and provides its users with the opportunity to be informed about clothing, footwear, home goods, travel items and gives the opportunity to buy them. The website sells these goods using the technology offered by the internet to offer all customers its products at the best available prices. Intellectual Property The whole of this website, including photographs, images, texts, graphics, source code, databases, drawings, news, illustrations, software, applications, services provided and all kinds of files and content, is the intellectual property of the company and/or its licensors, after the necessary permission has been obtained from them to be posted on the website, and is governed by the Greek, European and international provisions on intellectual property. Consequently, it is expressly prohibited to reproduce, republish, copy, store, sell, transmit, distribute, publish, perform, translate, modify in any way, in whole, in part or in part, without the prior written permission of the owner/holder. Exceptionally, the individual storage of a single copy of a single part of the content of the website on a simple personal computer is permitted, only for personal and in no case for public or commercial use, without prejudice in any way to the relevant intellectual and industrial property rights. In this case, the deletion of the indication of origin is expressly prohibited. Furthermore, any images or logos and distinctive signs representing third parties, as well as their products or services, are exclusive trademarks, protected by the relevant trademark laws. Their appearance should in no way be construed as a transfer and/or assignment of a license and/or right to use them. Obligations of Users The use of Costasstores.gr must be used for exclusively legal purposes and in a manner that does not restrict or prevent its use by third parties. Users of Costasstores.gr are obliged to use this website in accordance with these terms and not in a way that causes damage or malfunction to it, affecting its proper and smooth operation. Users must create an account in order to be able to make purchases of the items available on the Costasstores.gr website. Eligibility for use of the Website - Protection of Minors This website is not designed for minors. The services and products on the website are intended only for adults over the age of eighteen (18) years. Therefore, adults are required by law to protect underage Internet users who may access our website. Costasstores.gr is not responsible for any use of this website by minors and their subsequent purchase of products available on this website. Purchase of Products-Mode of payment-Returns policy The products posted are presented at retail prices including VAT. In addition to the retail cost, each user/customer pays the cost of transport, when applicable, the amount of which will be communicated to him/her before the final submission of his/her order. The company may modify the prices of its products. Any modification will not affect existing orders that are being processed or have been shipped. Payment for products may be made by one of the following methods: credit or debit card, bank deposit or cash on delivery. Upon completion of the order, an email will be sent to the customer confirming the order which will include all the above payment methods. The customer upon receipt of the product is responsible to check if the packaging is intact and if the condition of the products received is as desired or there are any obvious problems or defects of the product so as not to lose the rights under the law on defective products. If the user/customer after receiving the order wishes to return a product, the company follows a policy regarding the return of products sold through its website which is in accordance with European and Greek consumer protection legislation. In this case the customer will be able to return the product within (15) fifteen calendar days from the receipt of the product as shown by the statements of the shipping company from which he received it. The product to be returned must be in perfect condition and in undamaged packaging and must not have been used. In this case, the customer is responsible for the shipping costs to the company. No refund will be given for any product if it has been used or the packaging has been tampered with in any way. In the event that any product is found to be defective it is subject to any warranty of the company that produced it and the responsibility of repair and/or replacement rests with the company. Disclaimer and Limitation of Liability Users agree that their use of the website is entirely at their own risk. By way of illustration and not limitation, the company makes no representations or warranties of non-infringement or absence of latent or other defects in accuracy or absence of errors, whether or not identifiable. The company therefore disclaims any liability in respect of: a) errors, inaccuracies or loss of content of the website and/or the users' posts; b) any damage resulting from the use of the website, whether or not correct; c) unauthorized access or use of the server to the users' personal data; d) any interference, destruction, limitation and/or interruption of the services of the website; e) viruses, trojans horses, malware, adware or other harmful code that may be transmitted by the website or any third party using, using and/or will use the website any error of action or omission with respect to the content, and/or for any loss or damage arising as a result of the use of such content. Furthermore, the company does not guarantee the availability and/or stability of prices of the items available through its website. The availability and/or offer of items for sale on this website shall not be considered an endorsement and/or recommendation by the company for the respective goods . The use of this website implies the use of the Internet which is a medium outside the company's jurisdiction and control. Therefore the company shall not be liable for any delays, failures, interruptions, or damage to any data or information related thereto. Subject to any other mandatory regulation by applicable law, in no event shall the company be liable to users under any legal theory relating to special, incidental, consequential, punitive or exemplary damages arising from the use of the website even if the company is aware of the possibility of such damages. Users of the website expressly accept that the company, as a reseller of clothing, household goods and travel items that is, is not liable to any extent and for any reason whatsoever in problems that may arise with the quality and/or functionality of the products it sells. Accordingly, the company is not liable to any extent for the actions, omissions, errors, warranties, claims, allegations, breaches, negligence of its suppliers and/or for injury, death, property damage, other damage, expense that may occur from the foregoing. The company also does not give any warranty for the items it sells, the warranty of which is solely the responsibility of the companies that produce them. Based on the same reasoning, the unavailability of the products displayed on the company's website does not impose any responsibility and/or obligation on the company towards its users. The use of this website is made with the unconditional agreement of the users that the company cannot be held liable in any case for any and all direct and/or indirect, additional and/or incidental, positive and/or consequential damages due to the aforementioned use, even if the company is aware of the possibility of such damages. Cookies Costasstores.gr uses cookies to identify its users, i.e. small files that are automatically created on the hard drive of the users' computers when they visit the website. These files may contain information such as which websites the users visited or how much time they spent on them. They are in no way harmful to users' computers. Users have the option of deactivating them from their browser if they do not wish to use them. In this case, however, they may not be able to use the services of the website. Links (Links) Links to third-party websites or websites (partners and/or advertisers) may be uploaded on the website from time to time or permanently. The availability, content, privacy policy (personal data protection), quality and completeness of these web pages or websites are not controlled and therefore the company is not responsible for the provision of these services. Under no circumstances can it be considered that the company agrees or accepts the content and/or services of these web pages or websites, and/or that it is in any way related to those referred to by the links posted on its website. Applicable law The company is a Greek company and therefore its operation is governed by Greek, European and international law. In the event of a dispute or controversy between the company and any third party or third parties, the competent courts of Kefalonia are designated as the competent courts for its resolution, unless the company itself chooses otherwise. For any potential and/or subsequent dispute, difference or controversy, the Greek court system will be competent, either for adjudication or for arbitration/mediation between the parties. In particular, for matters concerning a dispute or controversy related to the Internet, the general rules of Greek Civil and Criminal Procedure, as well as Public and International Private Law, will apply. Language The terms and conditions of use of the website are in Greek. Therefore, in the event of any discrepancy between the Greek text and any translation, the Greek text shall prevail. Modification of Terms and Conditions of Use The terms and conditions of use of this website are governed by Greek, European and international law. Therefore, any provision of the above that is contrary to the law shall automatically cease to be valid and shall be removed from the present, without in any way affecting the validity of the other terms and conditions. This is the entire agreement between Costasstores.gr and the users/customers of the website and its services and is binding only on them. No modification of these terms will be taken into account and will not form part of this agreement, unless it has been expressed in writing and incorporated into it The following terms supplement the basic terms and conditions of use of this website. Terms and conditions of trading Costasstores.gr is the online store of the Costas store and provides its users with the opportunity to obtain information about clothing, footwear, home and travel items, and gives the possibility to purchase them. For their part, users, when carrying out their purchases through Costasstores.gr, must check the correctness of the data they enter before completing and finally accepting them. After the completion of the order, the user/customer will receive a confirmation email for this purchase and once we confirm the payment, the products ordered will be sent to him/her. Transaction Security When you place your order through our website or enter personal information, your details are transmitted over the Internet securely using high quality encryption. Both encryption and the confidentiality of your transactions are of major importance to our company and so you can be assured that your details will never be disclosed by us, and will only be used to the extent and for the purpose you have chosen. All payments made using a card are processed through Alpha Bank's "Alpha e-Commerce" electronic payment platform and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches the intended recipient, who will be able to decode it using the appropriate key. Personal data In order to use the services and receive the goods available through costasstores.gr it is necessary for users to enter personal data. The company may keep a record and process the personal data of users. Under no circumstances will the company disclose or make public the personal data of users. It should be clarified at this point that the company does not have a publicly accessible list of its users' e-mail addresses. Therefore, the personal data that appear at any point are intended solely to ensure the proper and effective operation of the respective service and may not be used by a third party without complying with the provisions of Law 2472/1997, Law 3471/2006 and 4070/2012 governing the protection and processing of personal data as they apply each time after the relevant updates-modifications. The personal data of users are kept securely and with respect to the privacy of each individual . The personal data, or part thereof, declared on the website are used exclusively by it to fulfill the purpose of the services provided. The company has the express consent of its users/customers to transfer their data to natural and/or legal persons when it becomes necessary for the implementation of services and receipt of goods from the users who request them and to fulfill the purpose of electronic communication between the two parties and always under the conditions of Law 3471/2006 and 4070/2012. The above does not in any way negate the user's right to information and objection provided for by the provisions of Law 2472/1997, Law 3471/2006 and 4070/2012 on the confidentiality of telecommunications for personal data. Rights of access, rectification and deletion of personal data Users have at any time the ability to access and correct-change their personal data, which they have registered when registering on the website through access to their account. Furthermore, users who wish to unsubscribe from the website may request at any time the deletion of their personal data from the website by contacting the website administrator and providing the information requested.